Connect & Cherish support
Get help finding your church, accessing your account, switching communities, or resolving a product issue.
Last updated August 17, 2026
Cannot find your church?
Confirm the church name or ask its administrator for the correct Connect & Cherish subdomain or custom domain.
Cannot sign in?
Use the same email address connected to your church membership. Your church administrator can confirm the address on file.
Need to switch churches?
Open the church switcher from the app header or Profile. Your account can belong to several churches independently.
Found a product issue?
Include your device type, app version, church name, and the steps that led to the issue. Never email your password.
Contact product support
Email support@badexytechnologies.com. For membership, role, celebration, greeting, or testimony questions, contact your church administrator because each church manages its own records.
To report a public testimony or greeting, use its Report action in the mobile app or include the church name, content type, and content identifier in your email. Urgent threats should also be reported to the appropriate local authority.
Review our privacy policy, terms of service, and account-deletion instructions. Our published child-safety standards explain how we prevent and respond to child sexual abuse and exploitation.